This notice explains how Arden Clark LLC handles information from this website, inquiries, and working-session bookings. These services are for professional inquiries. Please do not include patient information.
Information you share
We collect the contact and organization details you provide, your message, and any optional information about your initiative. When you select “Continue” on the fit-call form, we save your name and center name, contact details, and role, even if you leave before answering the questions or booking. We also save your application answers and engagement confirmation. We use iClosed to manage contacts and scheduling. Your details are passed into its calendar if you qualify and continue to booking. These records are not stored in your browser. The inquiry form sends your reviewed message when you select “Send message.” The iClosed scheduler collects details you enter to arrange an appointment, which may include information entered before a booking is completed.
Free SUD Snapshot
When you select “Begin Snapshot,” we save your contact and center details with your consent, even if you do not finish. When you submit the assessment, we save your organization-level answers, score, and recommendations. We use them to prepare your PDF and follow up about your results. They are also held in our iClosed contact system and Attio CRM. This does not add you to a mailing list. A private receipt in your browser session lets you recover your result in the same tab; please download the PDF before closing it. We do not ask for patient data.
How we use it
We use your information to respond, assess whether we can help, arrange working sessions, and keep related correspondence. We may follow up about your request if you do not finish booking. Submitting an inquiry does not add you to a mailing list.
Services that handle your information
Resend delivers form messages to Arden Clark, and iClosed handles scheduling on our behalf. Our hosting and email providers also process information needed to deliver and protect these services. Read the Resend privacy notice and iClosed privacy notice for information about their own data practices.
Connection data and cookies
The site and its providers process connection data, such as IP addresses, browser information, and page requests, to operate the services and prevent abuse. Scheduling features may use cookies or similar technologies. See iClosed’s cookie information. You can control cookies through your browser settings.
Records and your choices
Inquiry, screening, and booking records are held in our website database, email, and scheduling services for follow-up and business recordkeeping. To ask about retention, request access, correction, or deletion, or stop optional follow-up, email tgroenke@ardenclark.com. Some records may need to be retained for legal obligations or disputes.
Updates to this notice will appear here with a revised date.
